ACResolution Magazine is published by the
Association for Conflict Resolution (ACR)
2014–2015 BOARD OF DIREC TORS
EXECUTIVE COMMI T TEE
President Nancy Flatters
President-Elect Donzell Robinson
Immediate Past President Cheryl L. Jamison
Vice President Tricia Jones
Secretary Sunny Gutierrez
Treasurer Christy Cumberlander Walker
Diversity & Equity Director Lou Gieszl
Chapters Director Julie Denny
Executive Director Justin R. Corbett
ACResolution Magazine (ISSN 1537-6648)
is published quarterly by the Association for
Conflict Resolution, 1959 South Power Road,
Suite 103-279, Mesa, AZ 85206.
Copyright ©2015 by the
Association for Conflict Resolution.
All rights reserved.
This publication may not be reproduced in whole
or in part without written permission.
Design: Paul Streeto
Editorial Policy: The views expressed in this
publication are those of the various authors for
the purpose of encouraging discussion. Unless
expressly noted, they do not reflect the formal
policy, nor necessarily the views, of the Association
for Conflict Resolution or its editorial staff.
This publication is designed to provide accurate
and authoritative information in regard to
subject matters covered. It is provided with
the understanding that the publisher is not
engaged in rendering legal, accounting or other
professional services. If legal advice or other
expert assistance is required, the services of a
competent professional should be sought.
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1959 South Power Road
Mesa, AZ 85206
This issue of ACResolution Magazine
is devoted to stories.
There is power and magic in
storytelling. Stories can inspire and
delight us, communicate ideas, and
help us to connect with others in a
deeper and more effective way.
In most professions, colleagues
share stories of work experiences
for education, for moral support,
or just for amusement. Lawyers
typically call them “war stories.”
While that isn’t the best name for
stories told by conflict resolution
professionals, we regularly do the
This issue of ACResolution
Magazine is devoted to stories.
You’ll read 18 stories by 17
mediators—long stories and short
ones; serious ones and amusing
ones; stories about successes and
about failures, about times when
the process worked the way it’s
supposed to, and times when it
didn’t, and about what makes
the practice of conflict resolution
challenging and rewarding.
All of them are based on real
cases, although the names and
some of the details may have
been changed. We also include
a thoughtful article by Woody
Mosten about using stories in
We hope you find this issue
enjoyable and stimulating. And
if you have stories of your own
to tell, please send them to
email@example.com. If there
are enough of them, we’ll create
an archive on the ACResolution
Magazine web page to share them.
Bill Stempel and Cindy Alm
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